Shipping & Returns
Return Protection
Return Protection is an optional add-on available for purchase at checkout. By electing to purchase Return Protection, the customer acknowledges and agrees that this add-on is a non-refundable, final-sale transaction. Once purchased, Return Protection cannot be canceled, credited, or refunded under any circumstances, including but not limited to unused protection, order cancellation, or return of the associated order. The purchase of Return Protection is separate from and independent of any refund or return issued for the underlying order.
Please Note:
- Items must be returned unworn, unwashed, undamaged, unused, in the state you received them, and in the original packaging
- Items purchased from Mododoc.com are eligible for a refund if returned within 30 days of receipt of your purchase.
- Any and all items that have been laundered or altered in any way cannot be accepted for exchange or credit
Final Sale items are non-returnable.
EXCHANGE
We do not offer direct exchanges at this time. Please return the original item(s), and place another order for the correct size or color.
REFUND
Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit my not show up until your credit card's next monthly billing cycle. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
